Terms & Conditions

All the rights to change the Itinerary before or after a guest books a tour are reserved by Bharat Darshan Tour & Travels.

All the Itinerary information given at the time of booking or mentioned on website/ brochure is based on the information available at that time and is subject to change depending on other factors such as Airline, hotel, transport availability, etc.

Tour itinerary may change in case of force majeure conditions. Any additional charges, if applicable, are to be paid by the guest.

In case, we are aware of any changes sufficiently in advance, our team will notify the guest wherever applicable.

Force Majeure events, strikes, fairs, festivals, sport events, weather conditions, traffic problems, overbooking of hotels / flights, cancellation / re-routing of flights or railway, closure of / restricted entry at a place of sightseeing etc. can cause change in Itinerary. Generally, during sports events or festivals, suggested hotels may not be available. Thus, you may have to stay in alternate hotels or hotels in other cities.

We reserve the rights to change (addition/deletion or exchange) sightseeing places for betterment of the tour programme. We may detour to reach sightseeing places due to traffic conditions; road blocks and that may vary the course of itinerary.

If sightseeing timings aren’t adhered to, or if any add-ons are required then the same will be borne by the guests.

Sightseeing days and closing of a particular sightseeing place are not in our hand, but we try our level best to cover all the sightseeings listed in the tour program. In case if any sightseeing is not done during the tour, an alternate sightseeing may be arranged, wherever possible. If refund is applicable in any case, then it shall be paid only in INR. Sightseeing of adventurous type are totally dependent on weather. In case, the weather turns out to be unfavourable & sightseeing is not possible, refund will be given, if applicable.

Tours that include cruises, the ship may be changed for operational reasons. Such reasons are beyond our control and thus may result in change in Itinerary.

Due to requirements of the airlines the points of entry and exit in a country may change. We may operate more than one coach per departure date or club 2 groups in one departure and may for convenience reverse the direction or amend the itinerary.

The actions, inactions, defaults or condition of tour participants in the group can also result in changed Itinerary.

We will make reasonable efforts to keep the overall package of services unchanged. However, we shall not be liable to refund any amount or pay any compensation / damages on account of any change in itinerary.

In case the alternate arrangements made are materially superior as compared to the ones described at the time of booking, we may charge extra for the same at the time of booking or in the course of the tour.

Bharat Darshan Tour & Travels reserve the right to change the departure date or cancel a departure due to unforeseen reasons and will not take any responsibility for your ticket which you may have purchased in advance for Domestic or International Sectors.

You are responsible for being punctual at all times during the tour. In the event any part of the sightseeing tour is missed by you due to delay on your part, you will not be entitled to claim refund of the same.

Coach

Seating arrangement in the coach shall be strictly as per the booking date i.e. the guest who books first will get the first seat and so on. Same policy is applicable in case of merged tours. At the time of booking if any seat number is shared to you, then treat this as indicative seating which is subject to change and demands/ claims for such seating will not be accepted.

In coach, the seating allotment shall start from seat number 5 onwards as first two seats are reserved for the tour managers & seat nos. 3 & 4 are reserved as Prime Seats which if available, can be booked by the guest at an additional cost. The company reserves the right to allocate Prime seats. If paid and prime seat is not available due to any reason, company is liable only to refund the amount paid for the prime seat.

We will not be responsible for any defect in the Coach or in the Air-conditioner / air-cooler or for the behaviour of the Driver or the attendant (applicable for seat in coach as well as private vehicles). The drivers are bound by specific rules, like maximum driving hours within a day and during a week, rest period per day / week etc. You will have to strictly adhere to the prescribed timetable for the day so that the driver can complete the travel, otherwise certain sightseeing schedules may be missed due to your actions/ delays and the same will be non-refundable.

There is a strict “no smoking”, “no alcohol” and “no eating” policy in the Coach. Guests are advised not to keep valuables in coach while sightseeing. The Company shall not be responsible for the loss of valuables from the coach. If the coach is accidently or otherwise damaged by the guest he/she will be required to pay the compensation for the same.

World Tours Coaches / Buses:

We generally arranges air-conditioned/air-cooled, luxury coaches. However, sometimes coaches may not seem to be very effective, in such case arrangement of coasters or small vehicles is done. Coaches may also be equipped with an emergency washroom; however, this facility is not to be used in lieu of the rest rooms. In case, you wish to use this facility, you will have to pay tips to the driver of the coach directly. The size and seating capacity of the coaches / buses generally varies from 20 to 40 and depending on the number of the guest/s. few coaches have one door or two door access, which varies from destination to destination.

Indian Tours Coaches / Buses:

We generally arrange air-conditioned/air-cooled coaches / Non-AC coaches, tempo travellers, mini coaches, jeeps or taxies of various seating capacities depending on the type of the tour, itinerary, road conditions and number of guest/s, etc.For merged/ part tours which are a part of the main tours, the seating priority will be as per the booking

Baggage:

You are responsible for your own baggage. All the risk and responsibility of all your baggage, belongings, currency, valuables, documents and personal effects (collectively ‘baggage’) is on you at all times during the tour, whether during travel on the airline or during your stay in hotel or during your travel in coaches. Please note that Tour Managers are not responsible for your baggage or any kind of personal belongings and we will not be responsible for any cancellation or curtailment of your tour compelled by any such loss of baggage etc. and we shall pay no compensation or refund to you.

It is advisable that you do not carry valuables on the tour. However, if you carry any valuables, we recommend that you use all available facilities to keep them secure during your tour. In this regard, some hotels provide Safe Deposit Lockers (which may be charged separately). In case of airlines, we recommend that you declare your valuables to the airline at the time of check-in and pay an additional charge, as may be stipulated by the airline, to make the airline responsible for valuables. Without such declaration, airlines can invoke limitation of liability protections provided in international conventions and laws. Furthermore, Instructions as well as information of the tour are to be followed in the group tours and the tour manager or Bharat Darshan Tour & Travels is not responsible for any instructions overruled by the Guests and / or its consequences.

All the Travel documents like passport, visa, tickets, etc. are totally your responsibility and in case you lose such documents, you may be compelled to curtail the tour and you may have to incur extra expenses, for which you alone shall be responsible. We shall not be responsible or liable for any loss or damage in respect of your baggage etc. or their contents whether due to theft, accident or negligence. Please take a note that if your baggage is lost or misplace any time during the course of your tour, it is your responsibility to take all appropriate actions to file complaints with the concerned authorities, including police, airline office etc. You have to understand that the Tour Manager is responsible for the whole group of guests and he may not be in a position to escort you to lodge a complaint with the concerned authorities, as doing so could compromise the convenience and time of the rest of the Guests.

Airline:

Flights as specified on the Tour itineraries are included in the Tour price. We rely on Airline agreements regarding air travel & other transportation, through enrollment & payment for Tour, the Guest acknowledges & accepts the same.

Individual electronic tickets may not be issued to the guest prior to travel due to the group nature of the air/flight booking. In such circumstances, the guest acknowledges that by virtue of booking any air inclusive tour from Veena world they have accepted the airline’s terms & conditions of travel & applicable national & international law governing air transportation.

Please note that Guest name in the booking form should be exactly as per their passports. Bharat Darshan Tour & Travels will not bear any liability for the name change fee, if incorrect names and ages have been added at the time of booking.

Reservation/ Ticketing

If Bharat Darshan Tour & Travels makes air reservations, the guests may require to make payment of Airfare at the time of booking itself. On receipt of full air payment, the airfare, taxes and fuel surcharges become final. This will be regardless of future price fluctuations.

When guests books a Tour including flights, they will be required, at the time of booking, to provide us the details regarding full name as per the passport, passport number, date and place of passport issue. Changes to flight itineraries and name changes and/or corrections may either not be allowed or may result in penalties charged by the airline. These are the guest’s responsibility.

Airlines change prices and routes from time to time. All air routings are in the sole control of the airline and are subject to change at any time.

For Air Inclusive tours the costing is based on yearly basis. So cost air ticket is not to be compared with regular air tickets neither any refund is to be claimed.

Airline Baggage:

When the guests is travelling by air, they are subject to the airline restrictions / limitations on baggage weight / size / number from time to time. Traditionally, Airline Regulations permits a guest to carry only 2 bags per person. Check in bag with a maximum weight of 20 kgs and a hand bag with a maximum weight of 7 kgs with dimensions not exceeding 115 cms. If the guest’s package includes a flight which is a low cost carrier (Air Asia, Scoot Airlines, Air Arabia, Jetstar, Fly Dubai, Thai Air, Tiger Airways) then baggage will not be included in the package. Additional charges could be applicable and the guest shall be liable to pay such additional charges directly to the airline. The baggage restrictions could also vary for different classes of travel. Please understand that every airline has a different set of rules and regulations and they keep changing the rules quite frequently. Hence, the guests are requested to please check the updated baggage rules of the individual airlines, with whom the ticket is booked. We are not liable, in any manner, if you are unable to carry any baggage or if the guest has to pay any extra-charges due to restrictions imposed by the airline.

We would recommend the guests to carry bags with wheels and sturdy handles, preferably a stroller, which is convenient to carry and pull along as porterage is not included in the the Tour price.

Guests may please note that for Domestic flights or internal flights from one city to another city on international tours, the baggage allowance will be as per the respective airline baggage policy and weight regulations. Guests are requested to pack their belongings and carry luggage in accordance to the respective airlines baggage allowance. Excess baggage (if any) will be chargeable as per the airline policy and the same has to be borne by the guest.

Airline Seating:

Seats are limited in our contracted class of service and may not be available on every flight. Bharat Darshan Tour & Travels does not hold block space on any airline and does not assure seat availability for every single Tour departure date. Not all airlines offer pre-assigned seats. Some may charge for pre assigned seats. Any additional charge imposed by airlines will be at guests’ expense. Where pre-assigned seats are not offered or different seats are desired, guests must contact airline(s) directly to arrange seating assignments. Seating is solely under the airline’s control, as are itinerary changes due to flight delays and schedule changes.

Airline availability:

Bharat Darshan Tour & Travels reserves the right to offer alternative schedules for itineraries affected by airline schedule changes and equipment. Flight delays, flight cancellation and schedule changes are the responsibility of the airline. Bharat Darshan Tour & Travels will not be responsible or liable for such delays or rescheduling.

Airline special requests:

Airline Special Requests Seat assignment and special meal requests can be requested at time of booking. Bharat Darshan Tour & Travels does not assure the request will be granted. Frequent Flyer miles can be accrued on most air carriers. Upgrades using mileage are not permitted. Many airlines do not automatically add frequent flyer numbers to records for flights booked and ticketed by Bharat Darshan Tour & Travels. It is the guest’s responsibility to request frequent flyer credit from the airline. Bharat Darshan Tour & Travels shall not be responsible for matters concerning frequent flyer miles.

Bharat Darshan Tour & Travels Liability:

Company as an organization is co-ordinating with various independent service providers for conducting the tour. The company takes utmost precaution to ensure that the tour is comfortable. Also, Guests are updated from time to time through different media of communication in case of changes. Though we take maximum care, neither we have control on the mode of transport like shipping, Airline, trains, coaches, buses etc. nor on the hotels, restaurants or any other facilities. Thus, we shall not be responsible for any kind of damage to the person or to the property because of these independent vendors.

Bharat Darshan Tour & Travels shall, in no circumstances whatsoever be liable to guest or any person travelling with the guest for Loss of Baggage while it is in the custody of the airline, failure to provide meal of the guest’s choice by the Airline, overbooking of seats by the Airline, Failure on the part of Airline to accommodate the guest despite having confirmed tickets, Meals offered by the airline/Quality of meal, Flight delay, guest missing the flight, changes of flight schedule/ routing/airline mentioned at the time of booking. In this condition the expression ‘howsoever cause’ includes willful negligence on the part of the guests. In any event if the guest has booked a particular Airline on a particular date and due to certain reasons beyond our control, they are not allowed to board the flight, then Bharat Darshan Tour & Travels shall not be held responsible for the same and the guest can make no claim whatsoever against us.

Additional Charges and Taxes by Airlines, Visa & Government

Airline is an independent Contractor, the Company does not have any control on their operations; neither on the increase in air fare, fuel or any other taxes. All such hikes have to be paid by you before the tour departure. Air Ticket Cancellation charges plus deposit forfeit charges applicable under the rules of the concerned Airline are to be paid by you immediately in the event of cancellation of the tour.

Any Hike in visa fee/VFS fees or increase in government tax are not under our control. Therefore, you will have to bare such additional charges.

Visa consulates rule may change at any given point and in such case we may need to apply for any additional visa than the visa which is already included in the tour price. In such case, we will have to apply for such visa additionally and you will have to pay for such additional visa.

Due to requirements of the airlines, the points of entry and exit in a country may change. We may operate more than one coach per departure date or club 2 groups in one departure and may for convenience reverse the direction or amend the itinerary.

Airport taxes / Airport Development Fee, as applicable, is to be paid over & above the Tour price should there be a rise post issuance of tickets. All the booking / cancellation / change of the airline ticket and the travel on such airline ticket will be subject to the terms and conditions of respective Airlines and we will provide the same to the guest upon request, if available.

Names Changes fee will be charged from each Guest for name changes or name corrections together with any airline penalties and other cost or charges incurred.

Documentation required for a Tour:

It shall be the sole responsibility of the Guest to hold valid travel documents and statutory clearances, to enable the Guest to travel on the tour such as passports, visas, confirmed air tickets, insurance and medical insurance certificates and other certificates including immigration clearance etc.

Passport

For travelling abroad, all guests including children must be in possession of a machine-readable passport valid for minimum of 180 days from their Tour return date along with applicable Visas. Please cross check all particulars of your passport including your name/ address/validity/expiry date and Blank pages for Visas as per requirement. All the guests booking tours for the European sector should ensure that the Passport validity is for a maximum of 10 years. Please ensure that the passports are well maintained and have sufficient blank pages that are serially numbered and not damaged, stapled or torn for recording stamping of visas of various countries. Handwritten passports are not allowed. If your Tour gets cancelled due to any passport related issues, you will be liable to pay cancellation charges.

For few tours Bharat Darshan Tour & Travels collects your passport and submits to various private entities or consulates on your behalf. During this process if passport gets damaged, Bharat Darshan Tour & Travels do not hold responsibility and is not liable to pay compensation/ refund/ claim as it does not have direct /indirect control on these authorities.

Visa (International tours)

A Visa is a mandatory document that permits the guest to enter another country. For tourists, generally a short term visa is granted by the respective consulate. All the guests be required to take the appropriate visas for going on the tour. We are visa facilitators and assist you for preparing Visa documents, submitting them & collecting the passports from the consulate. The Consulate may call you for a personal interview even after all relevant documents have been submitted. Bharat Darshan Tour & Travels is not responsible for any kind of error caused by the consulate. The decision to issue Visa is at the sole discretion of the respective consulate and we do not have a hold on the decision of the consulate and cannot object to it either. You agree not to proceed legally against us for such rejection of visas, unless there is a manifest error on our part. We would not be responsible in any manner whatsoever for any clerical error done by the concerned embassy or consulate.

As stated, Bharat Darshan Tour & Travels is just a facilitator for procuring visas. We will not be able to represent any visa issue, either pre or post submission of documents or after issuance of visa. We request you to cross-check the visas copies and intimate us about any discrepancies well in time. Full payment of the tour cost to be made to process Schengen visa. In case of part payment, Balance to be maintained in the Bank Account of guests must be equivalent to the total Tour Cost plus the unpaid amount of the tour.

Sometimes it may happen that the Visa granted for a specific country has a longer validity than passport, in such a case the guest has to carry both old as well as new passports. In case the guest has a valid visa on his old passport, he needs to check and verify whether he is required to transfer such old visa on the current passport.

If you already possess a visa or wish to do the visa (s) on your own, you would be entitled for appropriate reduction/ refund of actual visa (s) cost and the portion of charges attributable to our service charges will still have to be paid by you. It is your responsibility to promptly furnish all documents required for application of your visas well in advance to us as visa processing can take quite a long time because of the over-cautious approaches adopted by embassies and consulates due to security concerns.

Sometimes due to load factor at the embassies and consulates, the Visa processing takes longer time and in few cases Visa is not granted before tour departure or it is delayed. Also, visa processing of the guests working at Bhabha Atomic Research Centre (BARC) or in Chemical Industries or serving in Armed Forces may take longer time than usual. In such cases Veena World, as a facilitator, shall not be responsible for any consequences and/or liable for any refund, the guest shall have to bear all the cancellation and re-booking charges for the next tour.

Documents required for application of Visa vary country wise. Our Travel Adviser shares a complete list of Documents with the guest on their registered e-mail ID at the time of booking itself.

Photo Identification

All guests are advised to carry the photo identification in the form of driving license, election ID card, PAN card and students must carry with them their school / college ID card. At certain sightseeing places, the Identification proof is mandatorily required and company has no control over it. The identification documents must be produced by the guests as per the rules and regulations prescribed at different locations. Also, please ensure that on tour you carry the same photo ID submitted in the office. In case of documents being in maiden name, provide & carry those documents.

Travel Insurance

All the guests must purchase comprehensive Travel Insurance from Bharat Darshan Tour & travels to cover the likes of cancellation, personal injury and medical expenses, death, repatriation expenses, evacuation expenses, etc. Certain countries have a requirement for foreign visitors to have valid medical insurance on entry. Please note that all guests must carry a copy of insurance along with them on Tour and present such copy to the authorities when asked for. We cannot be held if a guest is denied entry in a certain country because of absence of copy of such insurance.

Insurance is included in the tour price for all international tours upto the age of 59 years. For the age group over and above 59 years, Insurance is available at an additional price by the respective guest.

Pre – existing diseases are not covered under insurance policy. If you decide to extend the Tour for longer than the existing schedule then additional charges will be levied. Adventure sports or activities that are included in your Tour Packages shall not be covered in the insurance policy and in case of any death, injury or other loss due to your participation in such adventure sports will not be borne by Bharat Darshan Tour & travels and the release form submitted to such Service Provider/ person/ club/ association / organization / hobbyist / institution by you with your consent shall become effective and binding.

Please take note that, in case in case of death of any guest all the arrangements for transportation of the dead body including procurement of the death certificate, post – mortem, repatriation of dead body and all personal effects, insurance claims, entire expense for making such arrangement etc. shall be made by the guest accompanying the deceased or known acquaintances of the deceased. Bharat Darshan Tour & travels or its tour managers shall not be responsible for extending any help for the same.

Please note that you would have a direct contractual relation with the insurance Company and we are not in any manner directly involved with this relationship. The insurance company shall be solely responsible for granting or rejecting claims. It is at a sole discretion of the respective company and you shall settle any dispute arising about rejection of claim or adequacy of settlement amount directly with the Insurance Company. In case of foreign nationals, insurance will have to be obtained by the individuals on their own.

In an exceptional case if a third party issues insurance, and any claims to the same arise, Bharat Darshan Tour & travels is not responsible for any coordination with the Insurance Company.

Documents required for foreign nationals

For all foreign nationals who wish to join our various tours (Domestic/ International) the Visa fee and the other required documents differ than the Indian nationals. Kindly cross check with our sales team. All guest must declare their NRI status prior to their booking. For NRI’s the rules and regulations at certain sightseeing places differs from Indian nationals, accordingly NRI’s and Foreign Nationals need to borne additional charges wherever applicable.

Please note that entry to any country may be refused even if the required information and travel documents are incomplete.

Communication

All the information related to the Tour is disseminated via SMS (Short messaging services) and e-mails to the guests. The time to deliver the SMS is dependent on several factors such as upon the traffic on the mobile network and whether the guest’s mobile phone is within reach and switched on. Bharat Darshan Tour & travels is not a mobile network operator and does not guarantee the delivery of SMS text messages.

The guests confirm that they have provided an accurate mobile number for receiving SMS and that they are the owners or the legitimate users of the mobile device or phone. The guests also acknowledge that using another person’s mobile phone or providing inaccurate mobile phone number or the unauthorized use of mobile phone number for receiving the SMS, may entail disclosure of guest’s confidential information which disclosure shall be at the sole risk of the guest.

Immigration

Holding a valid visa only allows a guest to enter the respective country’s immigration point. Granting or rejecting the permission to enter a particular country is solely upon the discretion of the immigration authority. Sometimes a guest may be deported/ interrogated/ and may be held back by the immigration authorities for a longer span than the usual time. In such a case, the guest missing out on the itinerary program is not Bharat Darshan Tour & travels liability. All the Expenses incurred by guests while they are held back by the immigration authorities or deportation costs would be borne by the guest and Bharat Darshan Tour & travels shall not be responsible for any reversals towards the same. In any such cases of deportation/ interrogation/ rejection of permission to enter a particular country by the immigration authorities, the guest is not eligible for any refunds and compensations from Bharat Darshan Tour & travels.

Bharat Darshan Tour & travels Private Limited is a Full Fledged Money Changer (FFMC) authorised by the Reserve Bank to deal in foreign exchange. The foreign currency can be obtained from Veena World Forex Private Limited or any authorized FFMC/Banks. If guests other than Indian nationals, wish to pay in INR, then the same can be availed as per the prevailing Forex rate on the actual date of payment.

Modes Of Payment For Forex Tour Component

INR  Guest can pay as per the prevailing Selling Forex Rate. Bharat Darshan Tour & travels Pvt Ltd

CURRENCY Guest can pay in Forex by availing currency from Bharat Darshan Tour & travels Pvt Ltd

Bharat Darshan Tour & travels Pvt Ltd Guest can pay in Forex by availing currency from Authorised FFMC /Banks – Currency to be submitted at the time of payment with Passport Copy and Purchase Copy, Airticket, Visa copies.

Maximum Permissible Limit

The greatest furthest reaches of unfamiliar money for a voyaging abroad is USD 250000 for each explorer in a solitary monetary year, according to guidelines. Notwithstanding, just USD 3000 of that sum can be conveyed as money notes – the equalization must be as paid ahead of time forex cards. No unfamiliar trade is accessible for visit to Nepal as well as Bhutan for any reason.

Permissible Payment For Purchase Of Foreign Currency In Indian Rupee

Foreign exchange for travel abroad can be purchased from an authorized person against rupee payment in cash below Rs.50,000/-. However, if the sale of foreign exchange is for the amount equivalent to Rs 50,000/- and above, the entire payment should be made by way of a crossed cheque/ banker’s cheque/ pay order/ demand draft/ debit card / credit card / prepaid card only.

General Documents Needed For Acquiring Forex

Valid Passport *

Airline ticket *

Pan Card *

Form A2

Residence Permit in case of Foreign Nationals only

(Documents marked with * are applicable only for walk-in guests who have not booked tour with Veena World. For guests who have already booked, the above mentioned documents are not required to be submitted again, except form A2 which shall be provided by us once the forex transaction is confirmed).

Hotels:

There is generally a pre-set menu for dinners relying upon the visit program. Stuffed dinners are served at certain spots. The Company generally serves Vegetarian food alongside few Non-Veg things. Bharat Darshan Tour & travels doesn’t separate among the visitor/s by giving an uncommon feast or extraordinary eating routine.

On the off chance that it turns out to be totally important to change the feast plan, we maintain all authority to do as such.

In the event that you get up late and miss the morning meal or arrive at late or your flight is postponed or for some other explanation at all you miss any supper of the day, at that point you can make no guarantee of any dinner or breakfast, which you have missed and not used.

Any exceptional dinner necessities, including sensitivities, must be given at season of booking and are gotten on a REQUEST premise as it were. We can’t guarantee extraordinary feast solicitations will be satisfied and doesn’t accept accountability or obligation if demands are not satisfied. In the event that you have any extraordinary necessities emerging from ailments or from the requirements of your youngsters or else, it is prudent to go on a modified visit and not in bunch visits.

In the event of a child feast, we by and large give tin milk, plain dal and rice, (we value an earlier suggestion) Apart from that if any extraordinary eating routine is required, the said visitor/s will make their courses of action for the dinner at their own expenses and outcomes. On the off chance that if any Bharat Darshan Tour & travels treat which is referenced isn’t accessible, a substitute will be given and no discount will be appropriate. No Complaints/Claims for discount in regard of the suppers will be engaged.

Some Important points to be noted:

Single Occupancy

Single guest provided with single occupancy/single bedded room have to pay single occupancy charges for the entire tour. Single rooms are comparatively smaller in size than the twin sharing rooms and may be located on a different floor or in corner side from the rooms of other group members.

While we attempt to choose the best quality eateries for lunch/supper stops regarding food, disinfection offices, cleanliness, and administration, the organization has no immediate command over their upkeep. Kindly take a note that the Restaurant Manager assigns the table for the gathering and same relies on the gathering size and foundation of the eatery.

More often than not you will be out touring and thusly inns which are helpful, agreeable and give an incentive for the cash are be chosen. Thusly, at times, the chose Hotels might be found away from the downtown area. In the event that the chose inn is inaccessible for booking, an other game plan will be offered to you in another lodging of a comparable class. While it is forever our goal to utilize inns of a comparative norm and area, no risk can be acknowledged for any variety of either. All things and belongings are consistently and under all conditions your obligation. Any harms caused to the lodgings/Coach/spot of visit and so forth during your remain/visit/visit, will be borne and payable by you. You are encouraged to promptly report any previous harm in your space to inn staff or potentially Bharat Darshan Tour & travels Tour Manager when it is found. Bharat Darshan Tour & travels will not be obligated for unexpected disturbance/issue of phone, internet providers, and different courtesies while remaining at the inns, Unprofessional and impolite conduct of lodging staff doesn’t go under our immediate domain and we won’t be liable for the equivalent.

Offices like smaller than usual bar, mixed drinks, clothing, paid TV slots, calls, and so forth are not complimentary and on the off chance that you utilize these offices, at that point you should be pay for the equivalent legitimately to the Hotel as these charges are excluded from your visit cost.

There is WiFi at the majority of the facilities yet in some cases WiFi may not be accessible at distant areas or some Special Stays or at some spot the WiFi office is given at an extra value, which should be borne by you.

Certain International Hotels may request a security store during registration, which is refundable at registration subject to the inn’s strategy.

On uncommon events because of reasons beyond our ability to do anything about, elective lodgings might be utilized. While it is forever our expectation to utilize inns of a comparable norm and area, no obligation can be acknowledged for any variety of either. WiFi isn’t accessible at far off areas or some Special Stays.

Check-in and Check-out time 

You have to abide by the check-in and check-out time of the respective hotels. For Indian tours, generally the check-in time is 12 noon and check-out time is 10 am. For World tours, generally the check-in time is 3 p.m. and check-out time is at 12 noon. If you want any change therein, like early check-in or late check-out, you will have to manage the same on his/her own with hotel authorities on payment of additional charges, if any. Any loss to hotel property knowingly or unknowingly will have to be borne by you. Bharat Darshan Tour & travels shouldn’t be held responsible.

You have an alternative of joining our visit at any objective according to your benefit. In such a case, you should have all the air tickets, Visas and Insurance archives. You should outfit all data, for example, Flight subtleties, nearby contact subtleties and email ID least 15 days before the takeoff. If there should arise an occurrence of any adjustment in the Tour date, charges of non-refundable tickets, assuming any, to be borne by you. Hence, it is fitting to buy refundable tickets.

You are mentioned to give your railroad, air ticket/s simply in the wake of addressing your movement guide. Visit specifics, for example, Day, Date, Time, Place, must be checked preceding buying of tickets. Bharat Darshan Tour & travels will not be obligated for any misfortune/crossing out for defective ticket issuance. The onus of repurchasing the tickets will lie exclusively upon you.

At the point when you select or this choice, you need to arrive at that specific area for example Inn/Airport/touring, and so forth as prompted by your Travel Advisor. Regardless, in the event that you can’t join the remainder of the visit at such pre-chosen area then all the costs until joining would be borne by you.

On the off chance that you wish to go ahead of time or return sometime in the future after the visit closes, at that point you should pay the material contrast between the gathering airfare inside the visit cost and the market airfare for the changed area/changed date. A similar will be cited by us to you on your solicitation. Far beyond this you will likewise be needed to pay Deviation charges as pertinent per individual per segment contingent upon the aircraft (subject to accessibility of seats and ticket legitimacy). It would be ideal if you note that you won’t have the option to benefit of the gathering moves and as needs be you should make your own particular manner to get together with the gathering on appearance and/or to your next objective when your visit closes. We will not be at risk to discount any add up to you in such manner.

Despite the fact that you may get an affirmed air ticket for a specific part, carriers regularly overbook seats, because of which the aircraft may offload even affirmed travelers and may oblige them on an ensuing flight. We won’t be capable/obligated for any such offloading nor for any outcome of such offloading including postponement, bother or loss of visit administrations or any pre booked administrations.

As you are set up for a gathering passage ticket, if it’s not too much trouble note that seat apportioning will be made just when you genuinely report at the air terminal check in counter. You are encouraged to report at the air terminal check in counter in any event 3 to 4 hours preceding the takeoff time. Seat assignment involves carriers prudence and accessibility of seats isn’t in the control of Bharat Darshan Tour & travels. Consequently Bharat Darshan Tour & travels will not be considered liable for seats allocated by the aircraft. (If not together or on the off chance that you don’t get your favored seats.) Please note that in the event that you are returning on a later date after the visit closes, the obligation/risk to re-affirm air tickets 24 hours before the takeoff would be exclusively yours.

Post Tour Holidays

On the off chance that you have booked a gathering visit and wish to go astray from the visit plan previously or after the visit, you can do as such by paying an extra expense alongside extra Taxes. You should suggest us at the hour of booking itself on the off chance that you wish stray from the Tour Schedule. These solicitations are dependent upon accessibility and we don’t give assurance of the date mentioned as we don’t hold seats for the equivalent. On the off chance that the dates mentioned by you are not accessible, we will apportion interchange dates likewise, subject to situate accessibility. Be that as it may, on the off chance that you need to go on a specific date just, and a similar isn’t accessible then you should uncovered the distinction in Cost.

For Individual Bookings, you can co-ordinate with the driver of the car/coach during an Indian Tour and with ground handling agents for a World tour in order to plan the next day’s visit and sightseeing program. The car/coach has specific time limits within which it operates coach.

Bharat Darshan Tour & travels offers option of Post Tour Holiday packages i.e. you can extend your trip at the last destination of your tour with a deviation on your air ticket. You can stay back at the last destination of your Tour and explore some amazing cities and towns at a relaxed pace. In such case, you will need to contact your Travel advisor and book for the same. Depending on availability, arrangements can be done; further terms and conditions of tours are applicable.

If you wish to remain at a destination before or after completing your scheduled group Tour, then you have to make your own arrangement and to reach at the particular destination hotel or sightseeing or airport. If your extra night accommodation is not the hotel where your guided holiday begins or ends, you will be responsible for your transfer arrangements at your own expense.

Payments can be made by Cheque, Demand Draft, NEFT, RTGS or IMPS. Cheque/Demand Draft should be in favour of ‘Bharat Darshan Tour & travels private limited’ and guests must collect and verify duly filled booking form, Statement of account & receipt of payment.

* Tour Price and Tour Registration amount

The enrollment sum paid at the hour of booking is non-refundable and intrigue free. The Guests who choose air-comprehensive appointments may need to cover an extra non-refundable store or pay at the hour of booking, see ‘Aircrafts’ segment for additional subtleties.

Transfer of tour:

An exchange from the initially reserved visit to another visit is treated as wiping out of prior visit and henceforth, a crisp booking of another visit must be made. All crossing out charges will apply on the net visit cost and not on the gross visit cost of the previous booked visit. The visit cost and limits accessible/given for the dropped visit are not legitimate for crisp booking. Visit cost and limits influencing the date of crisp booking of another visit will be material. In the event that if booking is dropped and substitute booking is given in a similar visit all things considered whatever at real air ticket retraction charges will be appropriate and for new reserving new markdown will be material.

Transfer of Tour by Veena World:

For a gathering Tour to work effectively a base number of visitors is required. Should the numbers on the Tour booked by visitor neglect to arrive at this base cutoff, Agwani travels maintains all authority to drop the Tour.

On the off chance that the quantity of guest(s) reserved for any visit is not exactly least support, at that point Agwani travels holds the rights to drop or correct the visit and in such an occasion the guest(s) can guarantee just the sum paid by him as discount subsequent to deducting the assessments. Visitors are not qualified for guarantee any discount or enthusiasm on the sum paid. In case of Agwani travels choosing to drop the visit, abrogation of visit will be conveyed to the visitor at the most punctual by means of any of the accompanying modes (a) sms (b) phone (c) email; according to the data given by the guest(s) or by any individual for and for guest(s) at the hour of booking of the visit. If there should arise an occurrence of wiping out of any visit by Company, real sum paid by the guest(s) will be discounted to the guest(s) and wiping out charges of any administrations pre booked by the visitor or some other administrations booked by the visitors exclusively/by and by won’t be borne by Agwani travels and just real paid sum will be discounted to visitor with a money order.

Wedding trip visits to objections, for example, Mauritius and Switzerland are extravagant along these lines bringing about restricted appointments. On the off chance that the quantity of visitors reserved for a strength visit is less, at that point the claim to fame visit will be converged with a family visit. In these cases, visitors can appreciate the advantages of a special night visit and exploit the gathering visit cost, simultaneously. Such visits are once in a while combined and honeymooners are insinuated about the equivalent. On the off chance that any visitor would not like to pick the combined visit, FIT choice will be given to them.

Bus Seat priority as per the booking date / time will be maintained , here bus seats are auto generated and no manual intervention is allowed ,depending upon booking date / time, system gives the bus seat nos.

Transfer of tour by Guest:

If you wish to change or amend your booking, you have to communicate your request to us in writing. The requests for Tour Change or Transfer will be accepted subject to availability.

Please note that:

i – The amended or changed booking will be regarded as a new booking;

ii – In case the amendment is carried out beyond the specified cancellation period, then a cancellation charge shall apply as if a cancellation was made on the date the request for amendment or change is made. Please note the cancellation charges specified herein above shall apply.

Cancellation Policy:

Cancellation received no. of days prior to departure Cancellation fee applicable on Net Tour Price (per person)

India Excluding Andaman    Andaman Bhutan Nepal    Asia excluding India, Nepal, Bhutan & Japan, China, Korea & Taiwan     Europe, America, Canada, Australia, New Zealand, Africa, Japan China, Korea, Taiwan      International Tours With Cruise including Antarctica

More than 121 days                                        10 / 10 / 10 / 10 / 10

D- 91 to 120                                                        15 / 15 / 15 / 15 / 15

D -61 to 90                                                           20 / 20 / 20 / 20 / 30

D-46 to 60                                                            30 / 30 / 30 / 30 / 50

D- 31 to 45                                                           40 / 70 / 40 / 50 / 60

D-16 to 30                                                            50 / 80 / 50 / 75 / 75

D- 6 to 15                                                             75 / 90 / 75 / 75 / 75

D – 5 & On Tour                                                                 100 / 100 / 100 / 100 / 100

*In some cases if Air tickets are blocked / issued on special fare then cancellation charges levied by the airline, over and above the charges as mentioned in the table hereinabove shall be borne by the guest

1. A) Guest cancels the tour due to any personal reason

1 – In the event that any Guest chooses to drop the visit in any capacity whatsoever, they will quickly send an email to Agwani at cancellation@agwanitravels.com from their enrolled email ID.

2 – Abrogation will draw in crossing out charge as expressed hereinabove which is determined on Net Tour Price and differs according to the time span between the retraction date and the visit flight date. The dropping charge will likewise contrast visit insightful/segment astute/class savvy.

3 – Agwani travels isn’t at risk to give any subtleties or bifurcation of the retraction charge.

4 – Any discount payable to the Guest according to the retraction strategy will be paid inside 10 working days.

5 – When the booking is dropped, it can’t be reestablished. Any inversion/re-booking will be treated as crisp booking and extra charges are appropriate.

1. B) Single Guest sharing a room with another cancels the tour

1 – Single Guest ought to preferably book on Speciality visits, for example, Women’s Special or Seniors Special, where Agwani travels ensures a room accomplice. Visitor can save money on single inhabitance charges on these visits.

2 – In the event that a solitary Guest is voyaging alone on a customary visit, at that point s/he should pay single inhabitance charges. On the off chance that they get a room accomplice and offer the twin/twofold space for all visit days then the single inhabitance charges will be discounted to the Guest after visit inside 10 working long periods of appearance.

3 – If there should be an occurrence of crossing out by any such sharing accomplice, no discount is relevant.

1. C) Agwani travels cancels the tour

1 – Agwani travels maintains all authority to drop or re-plan any visit without reasons.

2 – The sum paid by the Guest will be discounted inside 10 working long periods of wiping out of the visit.

3 – Discount will be paid by A/C payee check in Indian Rupees. For International visits also regardless of whether the Guest had made the visit installment incompletely or completely in unfamiliar cash discount will be paid in Indian rupees as it were.

3 – Agwani travels won’t be obligated to pay any enthusiasm on the visit sum paid by the Guest.

4 – agwani travels owes no duty regarding any extra cost identified with some other courses of action made by the Guest all alone.

5 – A Guest ready to take some other visit can do as such in conference with the separate sales rep. Abundance/Short installment, if any for the new visit will be discounted/gathered, to/from the Guest.

1. D) Agwani travels cancels and/or reschedules the tour considering the safety of tourists under force majeure situations

1 – Agwani travels maintains whatever authority is needed to drop as well as re-plan any visit under power majeure circumstances like normal cataclysm, plague, psychological oppressor unsettling influence and so on thinking about the wellbeing of the vacationers. No discount, completely or halfway will be material under any condition in such power majeure circumstances.

2 – As discount isn’t material, Guest will be needed to pick the following conceivable future date of a similar visit.

3 – Agwani travels will send the solicitation to partners like Airlines, Hoteliers, Transporters, and so on for help with deferment of the administrations.

4 – On the off chance that Guest needs to change the area, at that point choice will rely upon the collaboration of the partners like Airlines and Hoteliers. Such a choice will require time and will be given at the soonest or inside a range of 45 days of such solicitation.

5 – In the event that if partners (Airlines/Hoteliers/Transporters) are not in a situation to think about the case, at that point genuine abrogation charges may apply.

6 – In the event that the future visit cost is less, at that point the abundance sum will be changed in accordance with the following visit which the Guest wish to go later or to give an overhaul in any of the administrations that the Guest may choose. No fractional discount is pertinent in such circumstances.

1. E) When Veena World reschedules the tour due to uncontrollable factors like changes in airline schedule, major event or VIP movement at the destination

1 – Agwani travels claims all authority to re-plan any visit under wild figures like changes aircraft timetable or significant occasion or VIP development at the objective. No discount – full or fractional will be relevant under any conditions.

2 – As discount isn’t material, Guest should keep the new timetable of the visit.

3 – In this continually evolving world, Agwani travels changes or update the visit schedules for esteem expansion to Guest which can prompt increment in the visit value sum. In such a case, Agwani travels claims all authority to charge extra expense.

1. F) Tour cancelled due to Visa Rejection – Deemed Cancellation

1 – Dismissal of visa will prompt regarded scratch-off and the booking will stand drop with no insinuation or affirmation from the Guest.

2 – Visa dismissal date will be considered as the date of wiping out and the scratch-off charge will be material appropriately.

3 – Visitor can re-apply by paying extra visa charges, anyway allowing of visa is at the attentiveness of the individual Consulates and Agwani travels won’t be liable for the equivalent.

4 – In the event that visa isn’t conceded even the subsequent time, the wiping out charge will be founded on the date of the dismissal of second visa.

5 – In the event that no insinuation of visa (conceded/dismissed) is gotten from the individual Consulate/Embassy, at that point it is considered as regarded abrogation and dropping charge will be appropriate as expressed hereinabove.

6 – If there should arise an occurrence of gathering booking, if visa of an individual is dismissed and the remainder of the gathering drops the Tour then undoing charges as referenced in the table thus above will be material to the whole gathering.

7 – Visa duplicate is constantly sent to Guest on email by Agwani travels while at times Consulates send identification legitimately to the Guest home. In both the cases it is the obligation of the Guest to check the visa sticker and confirm that the individual subtleties and visa legitimacy is exact. Because of a slip-up, if the migration office doesn’t permit the Guest to leave or enter the nation, at that point Veena World won’t be liable for any discount/misfortunes/outcomes.

8 – In specific situations where Air/Visa is prepared over 91 days ahead of time, on abrogation real Air charge/visa expenses is pertinent notwithstanding above crossing out charges.

1. G) Non-payment of tour price – Deemed Cancellation

Guest is required to pay full tour price at the time of booking / 60 days / 45 days prior to the tour departure date. If the payment is not received during the mentioned time frame then Veena World reserves the right to cancel the booking without any written notification and forfeit the paid amount.  In such a case, the cancellation notice will be treated as cancellation date and cancellation charges will apply as per the policy.

1. H) Right of admission and termination

1 – Agwani travels claims all authority to state ‘No’ to the booking of any Guest without uncovering any explanation or support.

2 – Agwani travels claims all authority to end the visit through any Guest while on street if the Guest doesn’t follow the gathering visit dignity or gets out of hand with co-travelers/Tour Manager/Coach Captain/Local residents or makes irritation and so forth.

3 – Visitor should make courses of action for their profit travel for their own and no discount is material under such situation.

4 – In such a case no discount or remuneration is appropriate.

1. I) No show or absence on Day 1 of the tour

1 – In the event that a Guest neglects to join the visit on Day 1 of the visit, it is named as No Show and will be treated as esteemed crossing out and no discount is appropriate.

2 – Scratch-off charges will be 100% simultaneously all administrations will stand drop except if the Guest informs to Agwani travels about joining the visit later at their own cost.

1. J) Discontinuation from ongoing tour

1 – On the off chance that Guest ends/ends the visit for any close to home explanation, it is named as considered scratch-off and no discount will be pertinent.

2 – Agwani travels will help the Guest to book the necessary administrations, anyway all costs for a similar should be paid by the Guest promptly ahead of time.

1. K) Travel Insurance

1 – Agwani travels ordinary gathering visit costs are comprehensive of Insurance energize for Guest to 59 years old. The protection strategy is legitimate for the term of the visit. Visitor more than 59 years old need to pay the distinction in protection premium.

2 – The Guest settling on Customized Holidays, Inbound Holidays and MICE Tours, the cost is non comprehensive of Insurance charge consequently Guest need to buy travel protection independently.

3 – Certain crossing out cases can be qualified for protection guarantee anyway settlement of the case is at the sole circumspection of the Insurance Company and Agwani travels isn’t liable for the equivalent.

4 – If there should be an occurrence of any rate test to protection guarantee, it is obligatory to imply Insurance Company and Agwani travels inside 24 hours of any such episode.

5 – If there should arise an occurrence of any close to home travel protection strategy got by Guest, Agwani travels isn’t obligated for any case handling and correspondence with Insurance Company.

Refund:

All the rights to determine the quantum of refund payable in case of cancellation or amendment of a Tour are reserved by Agwani travels. Refund would be calculated considering various factors such as Total number of Guests, the cancellation policies of suppliers like hoteliers, airlines, coach operators, etc. The decision given by Agwani travels on the quantum of refund shall be final and will be paid directly to you.

Some information that you should have about refund:

a – Refunds, if any, for variation / modification / amendments / alteration and / or cancellations etc. of any tour will be paid directly to the guest by ‘A/C payee’ cheque, in Indian Rupees at the prevailing rate of exchange on the date of the cheque, as per Reserve Bank of India Rules and Regulations, irrespective of whether the tour payments in part or whole were made in foreign currency.

b – Where bookings are made through our Preferred Sales Partners (PSPs), the refunds will be routed through them.

c – Refunds (if any) will be processed as per the applicable terms and conditions and will be interest free. The company shall not be liable to pay any interest on the amount refunded to the guest.

d – Refund processing takes time ranging from minimum 30 days to 60 days depending upon the season

e – Incase the guest holds Valid Visa or Visa fee is directly paid by guests at consulate, refund will be processed within 7 working days upon submission of Visa Copy.

f – No refund will be payable:

1. i) Where full deposit is required to be paid in advance to the concerned authorities to enable the Company to confirm the reservation
2. ii) If services of the tour are modified, varied, amended, cancelled or not utilized.

iii) If any guest decides and / or is required to cancel the tour due to any changes made in the rules by the concerned Government.

1. iv) Where airfares are contracted in bulk for Air Inclusive departures.
2. v) If the tour is indefinitely postponed due to a natural calamity, riots, political calamities or any other unforeseen calamities.
3. vi) Refund is not applicable for sectors on Indian/World tours wherein air tickets are non-refundable and date change is not allowed.

vii) For all Card payments – Payment received by Cards and if there is any refund, such refund will be done through the respective cards Financial Institutions and credited to the same card. The charges for transaction to be borne by the guests.

The Company reserves the right to:

a – Take the booking for the group tour and individual tour.

b – Cancel bookings even after the acceptance of the payment without assigning any reason. In this case the company shall refund the money to the guest.

c – Dismiss any guest from the tour for misbehaviour especially if it affects the group and Physical or verbal assault to the Tour Manager.

d – Withdraw discounts at any point of time.

e – Change the routing of Air Travel.

f – Change hotel and/tour programme due to unavoidable circumstances